Respect for the rights and duties of patients and their families
Raise quality standards for clinical work and enhance excellence in delivering healthcare services.
Improve patient satisfaction with services provided.
Study the priorities of patients’ entry and follow-up until the date of departure and completion of billing, in line with the contracts concluded with the guarantors.
For the hospital to be the first and best choice of patients, and for doctors and medical staff to be pioneers in providing health services in the country and the region.
Departments: Admission-Billing-Collection (A B C)
Once it is decided that a patient needs hospitalization, the doctor completes an admission request form for the patient to take to the admitting office for processing. This process is sometimes subject to delays due to some medical priorities. ZHUMC appreciates patients’ understanding in such cases.
There are two admitting offices at ZHUMC as follows:
Main Admitting Office (including Pre-Admission Unit): Main floor, open from 7:00 am to 5:00 pm, Monday to Saturday.
Emergency Unit Admitting Office: Main floor, facing Emergency Unit, open 24/7